DOMESTIC SHIPPING
WE'RE PLEASED TO OFFER COMPLIMENTARY SHIPPING ON ALL DOMESTIC ORDERS OVER USD 800.
FOR ORDERS UNDER USD 800, SHIPPING FEES WILL BE CALCULATED AT CHECKOUT BASED ON THE CARRIER'S CURRENT RATES.
INTERNATIONAL SHIPPING
WE SHIP WORLDWIDE THROUGH CAREFULLY SELECTED CARRIERS TO ENSURE YOUR PIECES ARRIVE SAFELY AND BEAUTIFULLY.
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STANDARD SHIPPING (2–4 WEEKS): APPROXIMATELY USD 20 VIA VNPOST
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EXPRESS SHIPPING (1–2 WEEKS): APPROXIMATELY USD 35 VIA EMS / DHL
DELIVERY TIMES ARE ESTIMATED AND REFER TO BUSINESS DAYS.
ORDER PREPARATION
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AVAILABLE PIECES: PREPARED AND DISPATCHED WITHIN 1–3 BUSINESS DAYS
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PRE-ORDER PIECES: PREPARED AND DISPATCHED WITHIN 12–14 BUSINESS DAYS
ONCE YOUR ORDER IS ON ITS WAY, YOU WILL RECEIVE A SHIPPING CONFIRMATION ALONG WITH YOUR TRACKING DETAILS.
KINDLY NOTE
DELIVERY TIMELINES ARE PROVIDED AS A GUIDE ONLY.
WHILE WE DO OUR BEST TO ENSURE A SMOOTH SHIPPING EXPERIENCE, SORAMAME CANNOT BE HELD RESPONSIBLE FOR DELAYS CAUSED BY CUSTOMS CLEARANCE PROCEDURES OR ANY OTHER PROCESSES BEYOND OUR CONTROL, INCLUDING WEATHER CONDITIONS AND PUBLIC HOLIDAYS.
WE REMAIN ATTENTIVE AND COMMITTED TO SUPPORTING YOU THROUGHOUT THE DELIVERY JOURNEY WHENEVER POSSIBLE.