WE ACCEPT RETURNS WITHIN 07 DAYS (NOT INCLUDING PRE - ORDER & SALE ITEMS). THE ITEMS MUST BE APPEALED UNWORN AND IN CONDITION OF RESALE-ABLE WITH OUR TAGS, SWING TICKET ATTACHED, SHOPPING BAGS OR BOXES AND RECEIPT OR PROOF OF PURCHASE. PLEASE NOTE THAT SHIPPING FEES ARE NOT REFUNDABLE. EXCHANGES ARE AVAILABLE FOR OTHER PRODUCTS WITH SAME OR HIGHER VALID AMOUNT OF PURCHASE. DISCOUNTED, CUSTOM-MADE AND MADE-MEASURE ITEMS CANNOT BE RETURNED.
HOW TO RETURN:
1. CONTACT US TO RECEIVE YOUR RETURN AUTHORISATION FORM.
2. PACK YOUR RETURNED ITEMS AND MAIL THEM BACK TO US. WE ADVICE THAT YOU SHOULD USE TRACKING OR ANY RECORDED SERVICE AS THE ITEMS STILL BELONG TO YOUR RESPONSIBLE UNTIL IT REACH TO US.
DISCOUNTED, CUSTOM-MADE AND MADE-MEASURE ITEMS CANNOT BE RETURNED.
ADDRESS FOR RETURNS:
SORAMAME
29A DONG KHOI, BEN NGHE
DISTRICT 1
HOCHIMINH CITY
VIETNAM
700000700000